Dr. Mark Clymer M.D. F.A.C.S Clymer Facial Plastic SurgeryPeace of Mind, Excellent Communication, Follow-Through, Above and Beyond, Partnership
IT is not my area of expertise, and so I must trust a company to assure we are both functioning at the highest level and are maximally secure. It feels like our IT is being fully managed and our systems are functioning properly at 100%. In the past, we have been on a bit of a "now this is broken how do we fix it? relationship with our IT service providers. I feel with Valceon they are looking ahead and will keep us up to date on what we need to be doing in terms of function and security, rather than our company calling with a problem to fix. This degree of service encompasses all areas of tech support. It even included making our postage scale wireless and a reorganization of our equipment storage area. They went above and beyond. Valceon seems to take pride in their work and they really want their customer's company to succeed under their management. They really want you to work more efficiently and safely. It feels more like a partnership than an "outsourcing" relationship.
Michelle Schultz Office Manager/IT Project CoordinatorListens to our Needs, Collaboration, Strategic Thinking, Genuinely Care
Valceon Technology's local and dedicated Professional IT and Project Management Services team takes the time to learn about our strategic business goals and develops IT project roadmaps that support those goals. Valceon Technology's team goes above and beyond to work collaboratively with our IT Managed Service Group so that we have smooth transitions and that end-users are properly supported. Very rarely are you able to work so closely with the owners of an IT firm who are not only accessible but genuinely care about the long-term success of a project.
Tennessee Retina
Lee Cochran Operations ManagerHigh Integrity, Honesty, Peace-Of-Mind
Valceon gives me the peace of mind that help is just a phone call away. I always get someone on the phone who can educate us on the root problem of an issue and help us understand the remedy as well.
We've never felt as if they were talking over our heads. Their easy-to-understand explanations speak to their honesty and integrity.
Valceon consistently provides extensive industry knowledge and competitive pricing!
We always know what we are paying for. If you're looking for an IT firm, make the move--It's a rarity to find an IT company that is this "down to earth".
Siteworks
Chris Stout PrincipalThey make us feel like we’re their only clients
I appreciate an independently owned IT firm that understands the needs of an independent small boutique company who gives exceptional service to its clients. Your company has done to us what we do for our clients--making them feel like they're the only clients we have.
FS Wealth
Barbara Stackhouse More to Life WellnessThey will listen to what you want.
The single biggest benefit to More to Life Wellness from Valceon was the final software product…a usable online portal for my clients that I can sell as Software as a Service. Valceon took the time to figure out all the details and made sure it worked the way I wanted it to and I am super thrilled with that! I am so happy I found Valceon and their team is great. They will listen to what you want. They are honest, up front, and really want the customer to be happy.
More to Life Coaching